DELIVERY & RETURNS

COMPLIMENTARY SAMPLES

We will send you two samples from a selection of iconic Dior fragrance, skincare and make-up products on any order.

Terms and conditions apply

COMPLIMENTARY DELIVERY FOR ALL ORDERS

Dior offers complimentary delivery for all orders between 2 to 5 working days. Kindly note that we only deliver in RSA.

For orders placed on Friday, your order will be out for delivery from the following Monday. Please be advised that working days do not include Saturdays, Sundays and National Holidays.  

RETURNS

Please note that make up products (including without limitation mascara, lipstick powder etc.) cannot be returned.

In the event that you are not satisfied with the Products purchased exclusively from the website, please contact our Customer Service.

You can exercise your right to return the Products purchased on the Website within thirty (30) days from date of purchase.

The Products must be returned in their original condition and in their complete original packaging, unopened and sealed, along with any accessories associated with the Products (promotional gifts included).

Parfums Christian Dior RSA has sole discretion in determining whether the Products have been returned in their original condition. Products that are returned incomplete, broken, damaged, worn, unsealed or used by the customer will not be subject to a refund. They will be made available to the sender or sent back at Parfums Christian Dior RSA discretion.